Privacy Policy

Our intention is to be transparent with you on how your data is being processed and used, and the following points are clarifying our intent. As a customer or visitor of our website you accept the terms and conditions as well as give us your consent to process your personal data as described in this privacy policy.

Data Processor Responsibilities

Data Controller

We act as Data Controllers and are responsible for all personal data collected on our website. Acting as Data Controllers include responsibility to inform each visitor that we are collecting data, why and how we collect data. We are also responsible to ensure you can act on your right to be forgotten, and right to access all personal data stored about you at any given time. We do not share any data with third parties, unless approved.

Why Collect Personal Data?

Stringo collects personal data and uses it as stated to fulfill and improve and adjust our deliverables, products and services, to cater your requests and to collect statistics about, and develop, our website and services. If the interest for one particular topic or page is of greater interest to our visitors, we can assume that there is interest for related content. Another example is if we track emails and notice trends of where our subscribers tend to click and download a certain guide, it can help us produce more remarkable content within the same area of topic or improve our content/service thereafter.

Additionally, we use the information for marketing purposes to inform about product updates and services we provide, as well as information, guides, content and news that we, based on the data we have collected, assess should be of interest for you. You can, at any time, ask us to change your information, request to access all data stored on your profile or to delete your information. Click the unsubscribe-link in one of our emails, or change your consent by contacting us: info@stringo.se

What data is collected?

Depending on the situation and how you connected with Stringo, your personal data could be stored within one of the following categories:

  • Contact information such as name, emailadress, and phone number
  • User information regarding how you use our website and services. This information could include IP-adress, type of unit, and web browser as well as information regarding how you interact with our website; for example which webpages you visit, which buttons you click on, etc.
  • Other information we have collected through your contact with us.
  • Kindly note that personal data enabling third party to identify you, or other sensitive data, which you provide Stringo through open forums or other open communication channels such as Social Media, could be read and collected by third parties. I.e. if you comment on our blog, more people could access that data.

 

How Do We Collect Data?

Data You Choose to Share With Us Through Forms or Cookies

The most common way to collect personal data is by you sharing this through a form. For example, we have ”contact us”, guides, cases and other content where we request certain personal data. You can always ask us to change, share or delete your personal data from our databases. We have great support from our system HubSpot which enables us to complete your request.

In addition, we collect data through Cookies. A cookie is a small piece of data sent from a website and stored on the user's computer by the user's web browser while the user is browsing. We use this to adjust our website to accommodate your needs and wants.

Therefore, sometimes when you revisit our site the page will recognize you and automatically present the data you have submitted previously, which in turn saves you time and improves the functionality as well as a more flexible user experience.

To ensure we provide the most relevant information and experience of our website, we use HubSpot, which is a market leading system to handle information through automation. HubSpot has their own set of Cookies, and you can read about them here: HubSpot Cookie Policy.

You can select whether to accept or block cookies. Most web browsers accept cookies automatically, but by changing the settings you can easily deny cookies to be accepted.

Contact Based on Legitimate Interest

In our marketing database a contact could be added based on line of work, or company represented. The extent of your personal data is based of GDPR regulation Legitimate Interest. Accordingly, we assess there is mutual interest and you would benefit from information about our products and services, and that it is legitimate for us to collect your personal data. Based on this, your personal data could be collected from publicly available sources, such as your company’s website. We use your personal data to connect with you. You can at any point in time opt-out of this communication, select which information is relevant to you, or ask us to remove your personal data from our database if you disagree and do not see value in our information, products or services.

We use HubSpot to manage our sales, marketing, support and website. HubSpot is marketing leading system, and their GDPR support is ongoing and updated. You can read more about HubSpot’s support regarding care of personal data here: HubSpot GDPR Road Map.

Which Systems Handle the Data?

The systems listed below handle data submitted by visitors from our website and our customers' personal data. Some companies are not named below, due to commercial reasons. Contact us if you would like more information.

System

 

Purpose

 

Personal Data

HubSpot

    HubSpot is used as sales, marketing and support tool. HubSpot is also used to collect data regarding the usage of our website

  

All data you have chosen to share, or data shared on a publicly available website such as your company’s website based on legitimate interest, i.e. the assumption, is stored in HubSpot. Name, titel, phone number, address and emailadress.

Pyramid

    Pyramid is our ERP system.    Personal information in our ERP system is used for orders, quotes, warrenty and support claims as well as in the economic functions. This functions will hold information as required by the law.
Office 365     Office 365 is a cloud-based subscription service, including Microsoft Outlook, Word, Powerpoint, Excel, Onedrive, Teams and so on. Office 365 lets anyone in our organization create and share anywhere on any device.    We use Office 365 as our main e-mail app and also for project management and team collaboration. The information included in any email sent to Stringo.se or any other Stringo domain will be stored here. Like any other email service out there.

 

How Long Do We Store Personal Data?

If you initiated contact with Stringo (by submitting personal data through a form, etc.) your personal data will be stored until you, or Stringo, decides to discontinue the contact. We will store the data for as long as we believe there is legitimate/mutual interest.

You can opt-out at any time, this is done easiest by clicking the opt-out link in one of our emails, or by contacting us directly at info@stringo.se. We go through our database regularly.


Information Safety

Stringo takes information safety seriously, and we treat all personal data in a safe manner. We manage all data in accordance with established safety policies and routines to ensure no unauthorized access, changes, distribution or destruction.


Changes and Adjustments to the Privacy Policy

Our Privacy Policy is being updated regularly, and will be adjusted accordingly to changes or legislative amendments. We recommend you to stay updated by reading our terms and conditions regularly and read the latest version on our website.


Questions Regarding the Privacy Policy

In case of any questions regarding our Privacy Policy, our information management, or if you wish to access the data stored on your profile, as well as if you want to be forgotten/deleted in our systems, please contact us here: info@stringo.se